FAQ

On photo paper at 250 gsm with a matte finish. The raw paper is made in Germany. We describe it in detail on our product quality page.

Because it works in every room in practice. Matte doesn’t reflect, stays readable opposite a window or behind glass, and barely shows fingerprints. Glossy finishes look good in a photo studio, but often not on your own wall.

No, our posters ship without a frame. That way you can freely decide what suits your interior – and shipping stays cheaper and safer.

Yes, we print with a narrow white border. It protects the design during handling and makes sure nothing of the image is covered when you frame it.

Screens emit light, paper doesn’t. On top of that, every monitor renders colour slightly differently. Small deviations between the product image and the printed poster are therefore normal and not a defect.

A good guideline: above a sofa or bed, the picture should take up roughly two thirds of the furniture’s width. Tape the dimensions to the wall with masking tape beforehand – that helps more than any table.

From the iPhone 12 range through to the iPhone 18 range – 28 models in total, including Mini, Plus, Pro and Pro Max variants as well as iPhone 16e and 17e. You pick your model right on the product page.

Yes. Every case has a permanently built-in magnet ring, so MagSafe chargers, card holders and other accessories hold securely.

Yes, with MagSafe and Qi chargers – you don’t need to take the case off.

Two layers: a hard polycarbonate shell on the outside and a shock-absorbing TPU layer inside. The hard outer side shrugs off scratches, the soft inner side absorbs impact.

Glossy. Unlike our posters that is deliberate: on the curved surface of a case, shine makes colours richer and contrasts deeper. The print runs all the way around to the edges.

The edges are raised around the display and the camera unit. Put your iPhone down on a surface and neither the glass nor the lens touches it.

At a specialised production partner in Lithuania, also made to order. Our posters, by contrast, are produced at a print partner in Germany – so the two product groups come from different workshops.

Production usually takes 1–2 business days, then it ships. Within Germany that normally means 2–5 business days in total.

No. Because posters and cases are made in different workshops, they travel separately and may reach you on different days. You see the shipping cost for both parcels transparently at checkout.

Yes, the same 14-day right of withdrawal applies as for posters. Details are in our withdrawal policy.

Because we print to order, production takes 1–2 business days. Within Germany you’ll usually have your poster after 2–5 business days. Other EU countries take longer – details on our shipping & delivery page.

Shipping costs depend on format, quantity and destination country. You’ll see the exact amount in the cart and at checkout before you place a binding order. We don’t currently offer a free shipping option.

Smaller formats travel flat in sturdy cardboard packaging, larger ones rolled in a rigid shipping tube. That way your poster arrives without creases.

Yes. As soon as your parcel is on its way, you’ll receive a shipping confirmation by email with a tracking number.

Get in touch as quickly as you can. As long as production hasn’t started, we can usually still adjust the address, size or design. Once the poster is being printed, that’s no longer possible – but your right of withdrawal still applies.

Yes. You have a statutory right of withdrawal of 14 days from receipt of the goods, with no reason required. All details and the model withdrawal form are in our withdrawal policy.

You bear the direct cost of returning the goods. If an item is damaged or wrongly delivered, we cover it, of course – just send us a photo.

That annoys us as much as it annoys you. Send us an email within a few days with your order number and photos of the poster and the packaging. We’ll sort it out without fuss – usually with a free reprint.

You’ll see the available payment methods at checkout and as icons in the footer. Payment runs over encrypted connections; your payment details are not stored by us.

Yes, your invoice comes by email. If you can’t find it, drop us a line at kontakt@blosha.com.